Privacy policy
Last updated: September 19/02/2026
Privacy Policy
gardira operates this website and online store (collectively, the "Services"), including all associated information, content, features, tools, products, and services. The Services are powered by Shopify, which enables us to deliver a seamless and curated shopping experience to you, our customers.This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase through the Services, or when you otherwise interact or communicate with us. In the event of any conflict between this Privacy Policy and our Terms of Service regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy shall prevail. By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
Personal information refers to any data that identifies or can reasonably be linked to an individual. It excludes anonymize data that cannot be associated with you.
Depending on your interactions with the Services, your location, and applicable law, we may collect or process the following categories of personal information (including inferences derived from such information):
Contact details: name, mailing address, billing address, shipping address, telephone number, and email address.
Financial and payment information: credit card or debit card details, payment card information, financial account information, transaction details, payment method, payment confirmations, and related data.
Account information: username, password, security questions, preferences, and settings.
Transaction and shopping data: items viewed, added to cart, added to wishlist's, purchased, returned, exchanged, or canceled; purchase history; and related transaction details.
Communications: information you provide in messages to us, such as customer support inquiries or other correspondence.
Device and technical information: details about your device, browser, network connection, IP address, and other unique identifiers.
Usage information: data about your interactions with the Services, including navigation patterns, timing, and frequency of use.
2. Sources of Personal Information
We obtain personal information from the following sources:
- Directly from you, such as when you create an account, place an order, browse the Services, communicate with us, or voluntarily provide information.
- Automatically through your use of the Services, including via cookies, similar tracking technologies, and device signals.
- From service providers and third-party partners who assist us in operating the Services or who collect data on our behalf.
- From business partners or other third parties, where permitted by law.
3. How We Use Your Personal Information
We use personal information for the following purposes, depending on your interactions and applicable law:
- To provide, personalize, and improve the Services, including fulfilling orders, processing payments, managing accounts, handling returns/exchanges, remembering preferences, sending account-related notifications, enabling reviews, and offering tailored product recommendations.
- For marketing and advertising, such as sending promotional emails, text messages, or mail, and displaying targeted advertisements on our Services or third-party platforms based on your activity and past purchases.
- To ensure security and prevent fraud, including authenticating accounts, detecting and investigating suspicious activity, and protecting the integrity of our Services.
- To communicate with you, including providing customer support and maintaining our business relationship.
- To comply with legal obligations, respond to lawful requests (e.g., from law enforcement or courts), enforce our policies, or participate in legal proceedings.
4. How We Disclose Personal Information
We may disclose personal information to third parties in the following circumstances:
- To Shopify and other service providers (e.g., payment processors, IT support, analytics, customer service, fulfillment, and shipping partners) who perform functions on our behalf.
- To marketing and advertising partners, including for personalized advertising across merchants and websites (subject to opt-out rights where applicable).
- When you request or consent to disclosure, such as for shipping or through social media integrations.
- To affiliates within our corporate group.
- In connection with business transactions (e.g., mergers, acquisitions), legal requirements, rights protection, or public safety.
5. Our Relationship with Shopify
Shopify hosts and supports the Services and processes certain personal information to deliver and enhance them. Data submitted through the Services may be transmitted to Shopify and its sub processors, potentially in countries outside your residence. Shopify may also use aggregated data from interactions across merchants (including ours) to provide enhanced features, analytics, and improvements. In such cases, Shopify acts as a separate controller and is responsible for processing related to those features.
6. Third-Party Links and Services
The Services may include links to third-party websites or platforms. We are not responsible for their privacy practices, content, or security. Review their policies before providing information. Data shared publicly (e.g., via social media widgets) may be accessible to others without restriction.
7. Children's Privacy
The Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion. We do not have actual knowledge of collecting, sharing, or selling personal information of individuals under 16, as defined under applicable law.
8. Security and Data Retention
While we implement reasonable security measures, no system is completely secure, and we cannot guarantee absolute protection. Information in transit may not be fully secure—avoid sending sensitive data via unsecured channels. We retain personal information as long as necessary to fulfill the purposes outlined here, comply with legal obligations, resolve disputes, or enforce agreements. Retention periods vary based on these factors.
9. Your Rights and Choices
Depending on your location and applicable law, you may have rights including:
- Access to or knowledge of your personal information.
- Correction of inaccurate data.
- Deletion of your data.
- Portability of your data.
- Opting out of the "sale" or "sharing" of personal information for targeted advertising (exercise [here](#) or via Global Privacy Control signals, which we honor where applicable).
You may also manage promotional communications by unsubscribing (note: transactional emails may continue). We do not discriminate against users exercising rights and may verify identity before processing requests. Authorized agents may submit requests with proof of authorization.
For Shopify-processed data, refer to Shopify's resources linked above.
10. Complaints and Appeals
If you have concerns about our data practices, contact us using the details below. Depending on your jurisdiction, you may appeal decisions or lodge complaints with your local data protection authority.
11. International Data Transfers
Personal information may be transferred, stored, or processed outside your country of residence. For transfers from the EEA or UK, we rely on mechanisms such as Standard Contractual Clauses (or equivalent) unless the destination provides an adequate level of protection per relevant authorities.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in practices, law, or operations. The revised version will be posted here with an updated "Last updated" date, and we will provide notice as required by law.
13. Contact Us
For questions, rights requests, or concerns, please reach us at:
Email: support@gardira.com
Address: 61 Bridge Street, 61, Bridge, Kington, WLS, HR5 3DJ, United Kingdom
This version is more concise, professional, and user-friendly while remaining comprehensive and compliant in tone with standard practices for Shopify-powered stores. If your store targets specific regions (e.g., California or EU), consider consulting legal counsel for further customization.
